Responsible Disclosure

Last updated, 1/1/2025.

Data security is a top priority for First Aid Tips, and First Aid Tips believes that working with skilled security researchers can identify weaknesses in any technology.

If you believe you’ve found a security vulnerability in First Aid Tips’s service, please notify us; we will work with you to resolve the issue promptly.

Disclosure Policy

• If you believe you’ve discovered a potential vulnerability, please let us know by contacting us. We will acknowledge your email within 7 days.
• Provide us with a reasonable amount of time to resolve the issue before disclosing it to the public or a third party. We aim to resolve critical issues within 90 days of disclosure.
• Make a good faith effort to avoid violating privacy, destroying data, or interrupting or degrading the First Aid Tips’s service. Please only interact with accounts you own or for which you have explicit permission from the account holder.

Exclusions

While researching, we’d like you to refrain from:

• Distributed Denial of Service (DDoS)
• Spamming
• Social engineering or phishing of First Aid Tips employees or contractors
• Any attacks against First Aid Tips’s physical property or data centers

Thank you for helping to keep First Aid Tips and our users safe!

Changes

We may revise these guidelines from time to time. The most current version of the guidelines will be available on this page.

Contact

First Aid Tips is always open to feedback, questions, and suggestions.

Disciplinary Action

Employees who violate this policy may face disciplinary consequences in proportion to their violation. First Aid Tips management will determine how serious an employee’s offense is and take the appropriate action.